FAQ

You can withdraw money through a branch withdrawal form, cheque, ATM, mobile banking app, internet banking platform, or USSD, depending on the bank’s services.

Costs vary by account type. Savings accounts may have no fees, while current accounts might charge a commission on turnover (COT). Interest is charged on overdrawn balances, and fees apply for services like ATM withdrawals and special cheque clearing.

Procedures can vary, but you can typically close an account voluntarily by following specific steps or instructions, such as completing a closure form at the bank.